Join us on
our big adventure!

You are here because you are interested in joining us on our mission to be the Best-Loved Toyshop. We have a variety of job opportunities right now, from the shop floor and retail management to head office and field roles.

Browse through our careers pages to learn more about ‘The Playground’, our values and the way we work. We think you will find that this sets us apart from the rest.

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Why Us?

When you join us at The Entertainer, you are part of a family.

We are proud to be one of the fastest growing toy retailers in the UK! Having gone from 100 stores back in 2015 to over 170 today, we prove our ambition and determination to achieve our mission of being the best-loved toy shop, one child, one community at a time!

With lots of exciting development and opportunities for us to grow - the possibilities are endless for The Entertainer and we want you to be part of that.

  • Celebrated our 40th Birthday
  • Moved to a brand new Head Office
  • Joined forces with M&S to showcase our ELC product
  • Acquired Poly Juguetes, a chain of Spanish toy shops
  • Launched Totally Toys in Matalan stores

Now, don’t you want to join us to see what you can be a part of?

Fun Facts

5556

Did you know that Father Christmas visits 5,556 houses every second on Christmas Eve?

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£1.5 million raised by employees and The Entertainer for charity

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We have sold nearly 3 million Hot Wheels cars in 3 years

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156k litres of fuel used to get deliveries to our stores

Benefits

At The Entertainer, we believe in rewarding our people for a job well done. We also know that different people will enjoy different benefits, which is why we have thought carefully about the benefits we offer. With so many to choose from, we are sure there will be something for everyone who joins us at The Entertainer.

Profit Share

The profit share scheme pays out a percentage of your basic salary provided that the company achieves its profit triggers for the financial year.

Jack’s Treasure Chest

Jack’s Treasure Chest gives you instant access to 1000’s of discounts on everything from high street retailers to cinema tickets and holidays and much more!

Cycle to Work Scheme

The cycle to work scheme is a tax and national insurance free scheme available for all employees to use and you could save around 33% on buying it straight from a store!

Toy Discount

We give you a very generous discount of up to 20% on toy purchases, even if the items are already reduced or on a promotional offer.

Life Cover

Life Assurance Scheme provides a benefit of four times your basic annual salary in the event that you should die. Cover is available for all employees once they have completed 6 months service.

Holiday Time

Everyone deserves a treat on their birthday! If your birthday falls on a working day then you will be able to have it as a paid days leave to celebrate, eat cake or open all those presents!

Birthday Leave

Holiday entitlements starting from 33 days per year, and increases with service to up to 36 days including bank holidays! So, where are we going?

Pension Scheme

Open to everyone from when you join, we contribute the equivalent of 3% of your salary into the scheme. With service, the company’s contribution increases up to a generous 10% of your salary.

Supporting our Communities

As a Company, we are committed to giving back to the communities we are part of. From raffle prizes to supporting community groups with their various fundraising activities, we are enthusiastic to get involved in our local area and help in any way we can. Every year, we give 10% of our profits to charitable causes and have introduced a number of initiatives in our stores such as Pennies digital charity box, which has raised nearly £4 million for local hospitals and children’s charities since we joined forces with them! We also have our award-winning Quiet Hour, which aims to create a more welcoming environment for children with autism.

Payroll Giving Scheme

Our Payroll Giving Scheme allows you to support your favourite charities (tax-free) through your pay. If you are a UK taxpayer you can donate to any UK-registered charity that you like. To enhance your generosity, The Entertainer will even match your donation!

You can also sign up for Gift Aid where 25% will be added to your donation at no extra cost to you. So far, our scheme has raised close to £1,500,000 for great causes, it is so successful that we are the UK’s leading retailer for donations, with fantastic levels of employee participation.

We have also been recognised by the government, with a Diamond Award alongside several other national payroll awards.

Pennies from Your Pay

Another way to give to charity is to sign up to Pennies from your pay. This means, that the spare pennies from your monthly salary are deducted and donated to our chosen charity, Cancer Research UK. It’s a good way to give, as it happens automatically and it will never be more than 99p per month, you won’t even notice it’s gone!

Start your Career at The Entertainer

Working at The Entertainer, you will make friends for life and join a family company that’s been established for over 40 years!

With positions for everyone, whether you are looking to earn some money over Christmas, start a career or take the next step in your retail journey, we will support you to achieve your goals. Whilst you’re hard at work, we will be working hard too, to ensure we provide you with everything you need to excel in your role, from delivering a fantastic range of Learning & Development courses, a whole host of great benefits for the family to enjoy, to offering an invaluable Employee Assistance Programme, we want you to be happy not only at work, but at home too.

With The Entertainers mission to be ‘The best-loved toy shop, one child, one community at a time’, there will be plenty of chances to progress in your role in either stores, head office or field locations. What are you waiting for, Aim High!

Brohm Lake

Head Office

Head Office

Brohm Lake

Head Office

It takes a lot of talented people at our Head Office to support our stores, online and warehouse teams. Located in Amersham, near to where our first store opened, our open plan offices make for a friendly and relaxed environment. With areas dedicated to socialising and recreation, and themed meeting rooms to immerse yourself in, where else could you have a meeting with the Paw Patrol gang?!

From Marketing and our Web teams, to Logistics and I.T, there are a variety of different teams both at The Entertainer and Addo, each with their own career paths to allow you to grow.

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Brohm Lake

Field

Field Team

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Field Team

With more than 170 stores and multiple partnership retailers throughout the UK, Northern Ireland, Scotland, Wales and Jersey, that’s a lot of roads (and sea!) to cover. We like to keep in touch with and support our people and our dedicated field teams do just that, visiting stores, talking to our people and making The Entertainer the best toy shop around!

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Brohm Lake

Retail Roles

Store Management

Brohm Lake

Store Management

If you are competitive, with a natural love of retailing, you will thrive running one of our shops! Toy retailing is demanding and fast paced with a real focus on delivering brilliant service to both our big and our little customers. As a Store Manager or Assistant Manager, you will need to adopt a hands-on approach and demonstrate a desire to lead from the front on the shop floor. You will also need great leadership and people skills to develop and motivate your team, delivering a top performing store.

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Brohm Lake

Retail Roles

Supervisor

Brohm Lake

Supervisor

As a key part of the management team, you are going to make a real difference, supporting the store, and keeping everything ticking over. You will be energetic and outgoing, possessing a natural flair for retailing, proactive on the shop floor and efficient in completing routine administration. Other responsibilities will also include organising daily tasks and rotas, merchandising, delivery management and opening and closing the store. We will offer you comprehensive on the job training and opportunities to progress and develop if a career in retail management is for you.

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Brohm Lake

Retail Roles

Sales Assistant

Brohm Lake

Sales Assistant

We have the best retail teams around! Our colleagues in stores are dedicated to delivering exceptional service to every customer who walks through our doors. Asking brilliant questions to help identify what they are looking for, you will help the customers in any way.

With varied tasks such as merchandising and deliveries, you will also be trained to use the tills and give incredible product demonstrations too. With an enthusiastic approach and sense of fun and energy, if a career in retail is what you’re looking for, we have amazing opportunities for you to get you started.

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Work Placements

Considering a work placement with The Entertainer?

Our Work Placement scheme provides you with the opportunity to learn new skills, to meet great teams while working in a fast-paced environment, whether in our stores, offices, or fulfilment centre. They are all busy, exciting, and interesting places to work and learn all you can about retail.

Not only that, but you will also have access to our Work Placement eLearning training content throughout your time with us. Here, you will be able to complete online courses in areas such as interview skills, confidence building alongside our ever-growing number of product and skills courses. While you are with us, you will complete a full training induction with a member of the team who will help with your on-the-job training and development. We encourage lots of questions and we are keen that you get the most out of the experience while you are with us!

If you are interested in a Work Placement with us, please apply below!

Our placement schemes are popular, and our teams are working hard to accommodate your request, so please allow up to seven working days for a reply.

We interview all placement candidates too, so please ensure that you are dressed suitably, and you are well prepared for the interview.

Please note, we will not operate our Work Placement scheme in our stores during our busiest times, between 31st October and 1st January each year.

Job Application Timeline

Together With You

Our Vision, Mission and The Playground

Our Mission and our vision along with our values are what makes us who we are. They form part of every decision we make, every day.

Our Vision

Our vision is that every childhood be filled with wonder, creating memories for every child who walks through our doors to remember for a lifetime.

Our Mission

Our mission is to be the best-loved toy shop, one child, one community at a time. We come together for those that need us in our communities and beyond.

The Playground

The Playground is more than a physical presence - it’s the atmosphere we create. It is the umbrella value that brings everything together, it’s our secret ingredient! It helps us remember we are serious about what we do, but we always find time to have fun along the way!

Our Values

Our Values reflect our behaviours, the things that shape how we work with each other. They complement each other and it is important that we carry them through to our working day. These Values are a team and just like us, they work best when they work together.

Ambitious

We are an ambitious company always looking at ways we grow the business. We want you to be ambitious as well.

Caring

Caring about each other, what we do and how we do it.

Demanding

Toy retailing is demanding, and we need you to be demanding of yourself and of us.

What our colleagues say

We can tell you all the information we think you want to know about us as a company, but what would be even better is if you heard what our colleagues think about working with us too! Read below what our amazing colleagues from across the business say about their journey with us so far.

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